Workstation Technician
Location: Lacrosse, WI
Job Type: contract
Company: IDR
Category: End User Support / Helpdesk
Job Description Apply Now
IDR is seeking a dedicated and skilled Workstation Technician to join one of our top clients in Lacrosse, WI. This role is perfect for individuals who have a knack for customer service and a deep understanding of computer-related terminology. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the Workstation Technician:
- Provide exceptional customer service in a technical support role
- Utilize ticket tracking software and related tools for documentation of operations
- Exhibit flexibility with workloads to accommodate special projects or requests and high priority orders
- Understand and match customer requests with appropriate IT solutions (hardware or software)
- This is a one-year contract position
Required Skills for Workstation Technician:
- Two (2) years of customer service experience
- Good organizational skills and written and oral communication skills
- Understanding of computer-related terminology (CPU, Internet, Networking, Client/Server, LAN/WAN, etc.)
- Ability to lift seventy-five pounds or more and distinguish colors
- High School Diploma
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.